Support

We usually reply within one working day.

Write to us

Email [email protected] with your question. If it is about your account, include the phone number or email you signed up with, never a code or password.

Common questions

I didn't get my code. Codes arrive on WhatsApp. Check that WhatsApp is installed on that number, wait a minute, then tap Resend.

How do I cancel my subscription? Open Google Play → Payments & subscriptions → MizanWell → Cancel.

How do I export or delete my data? In the app: Profile → Your data. Without the app: delete your account here.

A calorie value looks wrong. Tap the food, then "Report a problem", or email us the food name.

Privacy requests and grievances

Email [email protected]. See our Privacy Policy.